Pang & Co. Start a conversation

North America & East Asia

Technology held to
a higher standard.

We are a team of credentialed and professional engineers with proven track records. We handle internal tools, B2B platforms, SaaS products, customer-facing services, and emerging markets.

Pang & Co. Inc.

Section I

Our Work

Medical Care

Rebuilt a care organization's service as a platform

We replaced paper, phone calls, and about ten years of workarounds with a unified platform for scheduling, records, and patient communication. The organization can now take on more patients without adding staff, and the care team can focus on care instead of chasing down information.

  • Clinical workflow
  • Records migration
  • Patient-facing systems
  • Compliance-aware design

Education

Transformed a teaching program into a product

We helped talented instructors, a well-designed curriculum, and a good reputation scale their education program outside of the classroom and into a product. The instructors can now reach more students, and the students can learn at their own pace in remote areas.

  • Learning delivery
  • Assessment & reporting
  • Enrollment operations
  • Instructor tooling

Insurance

Automated underwriting and claims

We automated the routine handling of insurance applications, documents, rating, and claims, and put them in front of brokers and adjusters with the context already pulled together. Management got a view of the book that keeps itself current.

  • Submission intake
  • Document automation
  • Rating & workflow
  • Management reporting

Elderly Care

Took an elder care robot from idea to care homes

We ideated and prototyped a robotic care and monitoring product deployed in elderly care homes across East Asia. Along the way we contributed to the company's patents and helped it make a convincing case in front of investors.

  • Concept & prototyping
  • Robotics & monitoring
  • Patent contributions
  • Investor readiness

Section II

How an Engagement Begins

  1. 01

    A conversation

    An hour on a call, no charge. We discuss the problem statements, what's holding your business back, and what you want to achieve. We give you our honest view of whether we can help, and if so, how.

    One hour

    No fee, no obligation

  2. 02

    Assessment

    We sit with your team and understand the current state of affairs, including the parts nobody has written down. You get a document at the end: what we found, the value we can create, the order we would do it in, and what it should cost.

    Two to four weeks

    Fixed fee · The written plan is yours to keep, whether or not you continue

  3. 03

    First release

    Depending on the nature of the work, we like to deliver in incrementals starting from the first release. You get a working product in production, and we can iterate from there.

    Eight to twelve weeks

    Working software in production

  4. 04

    Build-out

    Next, we execute the rest of the plan and revise as the business changes. We ensure a smooth handover so that your team is already familiar with the code and the process.

    Quoted by phase

    Releases throughout, not at the end

Section III

Where We Work

We specialize in bridging products across North America and East Asia. We know how to deliver a truly native experience for your customers wherever they are.

Map of the Pacific linking North America and East Asia

East Asia

We have experience with building in East Asia, and we understand the local market. Our staff is fluent in East Asia.

North America

We are operating out of Canada, across multiple industries. We know the regulatory and procurement realities here.

Section IV

Questions

Do you replace our engineers?

No. Most of our engagements are joint teams, and the best results we've had came from clients who already had good people and had simply run out of hours. If there's no in-house engineering at all, we'll help you hire, or we will temporarily fill the role.

Who owns what you build?

You do. There aren't any licensing hooks, and nothing proprietary you'd have to keep paying us for.

How do you price the work?

An assessment is a fixed fee. After that most work runs either as a monthly retained team or against a phase budget we agree up front. We will let know what a phase should cost before you commit to it.

Will you work under confidentiality?

Yes, as a matter of course. Most of what we build sits close to regulated or commercially sensitive operations. We don't publish client names or logos.

How long do your engagements last?

The first commitment is a matter of weeks: an assessment, then a first release. After that it's up to both sides. Our relationships have ranged from months to many exceeding more than 1 year.

What if we already have a plan?

Bring it. We'll review a plan you've written, a program already under way, or a vendor proposal you're uneasy about, and we can tell you our honest opinion from our experience. Some clients tell us that this was the highest value to cost ratio they have ever received and saved thousands down the line.

Correspondence

Start a Conversation

Tell us what the business does and what is going wrong. The first conversation takes an hour and costs nothing. It ends either with a proposed assessment or with our honest view that you don't need one.